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Idrak for clinics

A workflow suited to your clinic's size

From dental clinics to multi-specialty centres and branch groups, communication starts with a recorded inquiry and a follow-up owner.

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Solutions

Choose your clinic's context

Dental clinics

Idrak starts with dental clinics in Egypt: service inquiries, appointment requests and structured follow-up, with medical questions handled by a human.

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Multi-specialty clinics and medical centres

Idrak's scope extends to other clinic specialties and medical centres. Its marketing track focuses on capturing the requested service and directing follow-up.

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Clinic chains and groups

Idrak organizes clinic-group inquiries by branch and service, with clear follow-up ownership and preserved conversation context.

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By size

The bigger the clinic, the more it needs clarity

✕What the clinic faces
✓What Idrak provides
A single clinic: messages answered by whoever is free
A shared inbox, an owner per conversation and approved replies
A multi-specialty centre: many services and varied questions
Capture the requested service and route the inquiry to its follow-up owner
A branch group: no unified view of what is happening
Leads by branch and service, and a dashboard for the owner
Every case calls for care in how you reply
Medical questions and complaints go to a human
How we start

We start from your clinic, not a template

  1. 1

    We understand your clinic

    Services, branches, the reception team and the channels your messages come from.

  2. 2

    We define the workflow

    How an inquiry is recorded, who follows it and when.

  3. 3

    We connect channels and team

    WhatsApp, Messenger, Instagram and Facebook, with roles and permissions.

  4. 4

    We follow the numbers

    You adjust the workflow from a dashboard that reflects what is actually happening.

More than software. A growth partner for your clinic

Discuss your clinic's needs and channels, and we will define the right scope with you.