Idrak for clinics
Clinic channels within a clear workflow
Idrak connects official WhatsApp, Messenger, Instagram and Facebook to conversations, leads and organic publishing, so every message reaches one team.
Connected channels
Your channels in one place
Setup differs from one channel to the next, and we handle connection with you at the start.
Conversations
WhatsApp Cloud API
Inquiries, replies and reminders through the official channel.
Messenger
Conversations from the clinic's Facebook page in the shared inbox.
Instagram
Direct messages and comments in a shared context, with complaints handed to a human.
Publishing
Facebook
Content preparation, review and scheduling for organic page publishing.
Instagram
One content calendar for approved posts.
Campaigns
الإعلانات
Tie leads to the campaign they came from and follow the budget.
Leads
نماذج الاستفسار
Record leads arriving from forms along with their source.
المكالمات
The outcome of every call is recorded in the lead file.
Connecting
We connect the channels with you
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1
Name your channels
The numbers, pages and accounts your messages come from.
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2
Grant access
The clinic grants permission through each platform's official flow.
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3
Test before launch
We try receiving, replying and handoff to the team before real work begins.
More than software. A growth partner for your clinic
Discuss your clinic's needs and channels, and we will define the right scope with you.