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Idrak for clinics

More than software. A growth partner

Idrak is a healthcare operations platform starting with dental clinics in Egypt and the marketing and sales track before extending its operational scope.

Idrak's scope

From clinic communication to connected healthcare operations

Idrak starts by organizing clinic conversations, inquiries, follow-up, campaigns and content, because the first thing a prospective patient loses is a timely reply. The platform then grows on the same foundation of data and permissions toward the rest of clinic operations.

The platform's broader scope extends to other clinic specialties, dental labs, medical labs, suppliers, academies and imaging centres across Egypt, the Gulf and Africa.

This website presents the clinic marketing and sales track. The AI assistant gives no medical advice, and symptom and complaint conversations remain with a human.

What guides us

A growth partner, not just software

Arabic first

Arabic and English interfaces suited to clinic teams in Egypt.

People stay in control

The team takes over when a conversation needs a person, and medical questions stay with a human.

Clear access

Each role sees what it needs, and the owner sees the full picture.

Decisions from numbers

Today's numbers instead of a report that arrives after the month ends.

Approval before use

Replies, designs and sensitive changes go through review and approval.

A platform that grows

From marketing and sales to the rest of clinic operations, step by step.

The direction

Where we start, and where we are heading

We move in clear steps, each building on the one before.

  1. 1

    Marketing and sales

    Conversations, leads, follow-up, campaigns and content, available today.

  2. 2

    Reception and records

    From booking and attendance to the patient file.

  3. 3

    Finance, inventory and team

    Billing, purchasing and HR on the same platform.

  4. 4

    The full picture

    Business intelligence that combines marketing, operations and finance.

More than software. A growth partner for your clinic

Discuss your clinic's needs and channels, and we will define the right scope with you.